Refunds & Exchange
RETURNS & EXCHANGES
Conditions
Returns and exchanges are accepted within 14 days of delivery, provided the item is:
- Unworn
- In its original condition
- Returned with all packaging and tags
Exclusions
For hygiene reasons, earrings and ear cuffs are not eligible for return or exchange.
Sale items are final.
Damaged Items
If your order arrives in unsatisfactory condition, please contact us within 48 hours of delivery with your order details and images.
We will arrange a replacement accordingly.
SHIPPING & RETURNS
Return shipping is arranged by the customer.
Within Kuwait:
- Exchanges are complimentary
- Returns are subject to a 2 KD fee
International orders:
- Return shipping costs are not covered
- Shipping fees are non-refundable
In the case of a defective item, all associated costs will be covered.
GENERAL TERMS
Caparica reserves the right to decline any return that does not meet the stated conditions.
Items that show signs of wear, damage, or alteration will not be accepted.